Insurance Customer Service Agent

4651 S Columbia Rd
Grand Forks, ND
 

At Insure Forward, our greatest asset is our employees.  The commitment to our employees is shown by investing in them through a competitive compensation package, professional development opportunities, and having an Employee Stock Ownership. Working for a widely respected company with a rich tradition, in an atmosphere of enthusiasm, positivity, with a culture grounded in teamwork focused on the future is what can be expected at Bank Forward…It’s Simply the Forward Way!

Pay: Starting at $22/hour, Depending on experience.

Benefits: Health (Tradition and HD plan options), Dental, Vision, Medial & Dependent Care FSA, HSA, 401k, Employee Stock Ownership, Company paid Life and Long-term disability insurance, Voluntary paid benefits, Paid Time Off, Holidays. Extended Medical Absence Leave.

Work Hours: Monday through Friday 8-5pm.

Skills / Requirements / Qualifications:

  • Maintain new and renewal business.
  • Must be licensed in Property/Casualty insurance or be willing to obtain licensing within the first six months of employment
  • Field customer requests involving insurance policies.
  • Maintain company specific rates and forms for carriers without online support.
  • Review all downloaded activity from carriers for accuracy and handle invoicing for transactions.
  • Establish and maintain confidential files and records.
  • Efficiently process renewals, endorsements, change requests, claims and deposit premiums.
  • High school diploma or GED required.
 

Compensation

$22 or greater, DOE per hour

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Insurance Customer Service Agent