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Insurance Customer Service Agent

At Insure Forward, our greatest asset is our employees. The commitment to our employees is shown by investing in them through a competitive compensation package, professional development opportunities, and having an Employee Stock Ownership. Working for a widely respected company with a rich tradition, in an atmosphere of enthusiasm, positivity, with a culture grounded in teamwork focused on the future is what can be expected at Bank Forward…It’s Simply the Forward Way!

Benefits: Health (Traditional and High-Deductible plan options), Dental, Vision, Medial & Dependent Care FSA, HSA, 401k, Employee Stock Ownership, Company paid Life and Long-term disability insurance, Voluntary paid benefits, Paid Time Off, Holidays. Extended Medical Absence Leave.

Work Hours: Full-time; Monday through Friday, 8-5pm.

Skills / Requirements / Qualifications:

  • Must be licensed in Property/Casualty insurance or be willing to obtain licensing within the first six months of employment.
  • Maintain new and renewal insurance business.
  • Field customer requests involving insurance policies.
  • Review all downloaded activity from carriers for accuracy and handle invoicing for transactions.
  • Establish and maintain confidential files and records.
  • Efficiently process renewals, endorsements, change requests, claims and deposit premiums.
  • Quote and remarket customer accounts as needed.
  • Bachelor’s degree in business, accounting, finance, sales, marketing, or the equivalent combination of education and insurance work experience.
  • One year of insurance experience preferred.

Equal Opportunity Employer

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